Privacy Policy

Who we are

Our website address is: https://concertsupclose.com.
At Concerts Up Close, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.concertsupclose.com (the “Website”).

Information We Collect

We may collect the following types of information:
Personal Information:
When you sign up for our newsletter, submit a contact form, or make a purchase, we may collect personal information such as your name, email address, phone number, and shipping address.
Usage Data:
We may collect information about how you use the Website, including your IP address, browser type, pages visited, and time spent on the Website.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

How we use and share your data

We may use the information we collect for the following purposes:

To personalize your experience on the Website.

To improve our products and services.

To send periodic emails regarding updates, promotions, or other information.

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (not offered at this time), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We keep contact form entries, registrations and analytics records for two years, if inactive, and customer purchase records for ten years.

What rights you have over your data

If you have an account (not offered at this time) on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet is completely secure.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Changes to This Privacy Policy

The Privacy Policy may be varied by us from time to time. You can review the most current version of The Privacy Policy at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of The Privacy Policy by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to The Privacy Policy constitutes acceptance of those changes.